This is the pain which my wife Wendy has had to endure due to a filling that she obtained at Samuels Dental Arts in Gettysburg, Pa.. She started experiencing pain right after the meeting, and went back to Dr. Berger In Samuels Dental Arts many times, but was advised that"It needs to repay", or"The pain will go away as soon as the tooth above it receives pulled". But it did not.
When Wendy told Dr. Berger that the filling was causing her pain, she had been snippily told,"I stand by my work, there's nothing wrong with the filling". Dr. Berger wouldn't even take a follow up to check her job.
The pain finally advanced to excruciating and constant and we went to a different dentist. With one x-ray that has to have been taken months ago, we found that the filling Dr. Berger placed in was really irritating the nerves in Wendy's tooth.
Last night Wendy underwent a root canal to eliminate the filling and repair the damage.
We contacted Samuels Dental Arts and requested them to reimburse us for the money we spent correcting their error. They flat out refused.
I've not ever aired out my grievances on Facebook earlier, but watching my spouse need to endure the pain she went because a dentist would not require a easy x-ray to check her job warrants my anger.
What type of dentist prefer to see a patient undergo excruciating pain, than admit they might have made a mistake and fix it?
I posted this movie into the Samuels Dental Arts Facebook page, so that the can see Wendy's pain. Their reply... They Blocked me.
Wendy was trying for the last week to receive her records sent to her to contribute to her dentist. She calls every day to find out if they have been delivered only to be told from the Office Manager, Paula, that she needs to talk with Dr. Samuels about it.
Wendy was told a few times by Paula, that"by law, they have two weeks to send them out".
So once you have a patient that has been in pain for 2 months, and is currenty in excrutiaing pain and will be attempting to get some relief from it, your workplace is only going to Samuels Dental Arts do the minimal amount for her that's demanded by law? Unbelievable!